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Reading Holiday Inn To Be Used To Help Patients Leave Hospital Quickly – Thanks To Reading Council

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READING Borough Council has partnered with the Holiday Inn Reading South to help residents leave hospital as quickly as possible.

The Council has teamed up with the local hotel to create new care facilities for the duration of the coronavirus outbreak. The aim is to free up as many NHS beds as possible and to help ease the pressure on the healthcare system.

South Reading Holiday Inn

Working closely with the hotel manager, the Council has converted 30 of the South Reading hotel’s rooms into short-term care beds. The Council has also partnered with care agency Care 1st Homecare to help deliver the service.

The temporary hospital discharge service offers an extra resource to support people with care needs who cannot immediately return home after a hospital stay. For example, if a person needs extra support with personal care but their care package cannot be started immediately, or if there are practical issues with their home that need to be resolved – anything which would hold the person in hospital whilst they are fit to leave.

The Council’s hospital-based team is now referring people into the service at the hotel. So far 10 beds have been freed at the Royal Berkshire and local community hospitals and 7 people are currently supported at the hotel. The Council’s adult social care team is on-site 7 days a week and newly discharged hospital patients are supported by carers 24/7. Three of the ten people supported at the Holiday Inn so far have already been able to return home.

Although the hotel is not specifically for Covid-19 patients, in the light of the outbreak, safety measures have been put in place at the hotel and care staff are resourced with appropriate personal protective equipment.

The hotel is the second new discharge service commissioned by the Council in response to the Covid-19 crisis. The Council has also partnered with River View Care Centre in west Reading for people who are well enough to leave hospital but have residential or nursing needs. So far 19 people have been placed at the centre for recovery, with 11 still being supported there.


Cllr Tony Jones, Reading’s Lead Councillor for Adult Social Care, said: “We know that many people are well enough not to be in hospital, but still have care needs preventing them from returning home straight away. Now, more than ever, it is vital we work with our partners in the NHS to enable people who are well enough to leave hospital as soon as possible.

“We have proactively sought out new ways and new partners to enable us to achieve this additional care resource at such a crucial time. The Council’s speedy response to the Covid-19 crisis in setting up these new services with partners has been incredibly successful and has made a big difference in easing the burden on the NHS.

“I’d like to say a huge thank you to our partners at the Holiday Inn, who have worked with us so supportively to make this happen, to our other invaluable partners from the care agency Care 1st Homecare and at Riverview Care Centre for the resources they are providing. 

“I am very proud of all the Council staff who have pulled together to put this new care option in place and to those who continue to work tirelessly on the frontline ensuring our most vulnerable residents get the care they need to recover.” 

Gagan Kumar, General Manager at the Holiday Inn Reading South M4 J11, said: “We are pleased to be partnering with Reading Borough Council and supporting the NHS and our local community with this vital service.  It’s been a pleasure to welcome our new guests and their care teams to the hotel.”

Steve McManus, Chief Executive of the Royal Berkshire NHS Foundation Trust, said: “This is another great example of partnership working within the local community to do all we can, in partnership, to keep patients safe and supported once they leave our care in hospital.

“The coronavirus outbreak has put huge demands on all our medical services over the last few weeks, and initiatives like this one are key to ensuring the smooth running of hospital services, freeing up beds for emergency patients and helping ease the relentless pressure on our teams.”

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